Trouble with photoshop...

gaveitaway · Post by **gaveitaway** » Thu Dec 27, 2007 1:17 pm

I have adobe photoshop and it used to work just fine until one day I tried to open it and the program loads but once it is done loading it just closes it self. Why does this happen?? How can I fix this? Please help

DriftRoot · Post by **DriftRoot** » Fri Dec 28, 2007 12:47 pm

I'm assuming you've thoroughly cleaned and defragged your computer, freed it from spyware, malware, etc. and are, in general, not experiencing other suspicious problems. Have you experimented with opening a file vs. opening only the program? Sometimes that can make a difference.

My suggestions:
1. Restart your computer, then open up Task Manager and check out what's going on under Processes. If there's anything that looks Adobeish in there, end the task. Then try to open Photoshop via it's original, executable file - not a shortcut.

2. If it crashes again, open up Task Manager/Processes once more and see if anything Adobeish is still running. I've seen Photoshop crash on itself, but continue running in the background, confounding future attempts to troubleshoot the problem. If it IS still running in the background, shut it down via the Task Manager, ignoring its squeals of protest.

3. Restart your computer in Safe Mode and do #2 again. Still crashing?...

4. Uninstall/repair the program. If you've got the Creative Suite disks *cough* you may get the option to repair - to be safe, just remove the entire program and reinstall it. *cough* CS can get screwy, though, when it tries to uninstall just one of the CS programs, so if you are running the whole Suite, you may need to uninstall the entire thing.

I've uninstalled/reinstalled CS and all sorts of other stuff so many times that it's not a big deal to me anymore, but I know some people are like *gasp* UNINSTALL MY PROGRAM?? Yeah, it's amazing how often that will fix all your problems!

Purge · Post by **Purge** » Sat Dec 29, 2007 6:16 am

try a system restore point if everything in DriftRoots post fails

DriftRoot · Post by **DriftRoot** » Mon Dec 31, 2007 12:39 pm

Purge wrote:try a system restore point if everything in DriftRoots post fails

Oh, yah, that can really save your butt sometimes.

At the possible expense of losing other things, nevertheless...

requiett · Post by **requiett** » Wed Jan 02, 2008 3:01 am

Adobe patched your shit with an update, and went HOLY SHIT, YOUR SOFTWARE IS PIRATED!

lletak · Post by **lletak** » Wed Jan 09, 2008 11:21 am

requiett wrote:Adobe patched your shit with an update, and went HOLY SHIT, YOUR SOFTWARE IS PIRATED!

That is probably what happened.