Cirera wrote: ↑Thu Jul 11, 2019 3:44 am
I missed the voting this year, the last email I received was that the voting would start soon, and then nothing came after that. Oh well, guess I should have checked it myself.
Next time o/
Hey Cirera,
Sorry to hear about that! Firstly, sorry for the late reply. During this time I was assisting with setting up the convention and all the screenings and travelling to the hotel, so I do apologise that I was not able to see this message before the competition was over.
We did send an email out on the 26th June (to everyone in the competition) and I can confirm we did send the email out to your email, but maybe Gmail stuffed it up somehow
I'm really sorry to hear about this - we will look into solution next year for this, since we only did have the voting up for a couple of days. We can have it opened for about a week or two, and send reminder emails within the week to just confirm that everyone is aware that the voting is currently live. This way, it leaves more room to allow you and everyone else to particpate in the voting!
If there is anything else we can do for you during this time, please let us know! But for now, I will forward this information on to the rest of my team for you